Online Selling Options

platform / website

Amazon

AMAZON

Amazon.com is an American international electronic commerce company with headquarters in Seattle, Washington, United States. It is the world’s largest online retailer. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably the Amazon Kindle e-book reader and the Kindle Fire tablet computer—and is a major provider of cloud computing services.

1. What payment types are accepted?

-The following credit and debit cards can be used as payment:

  • Visa (including the Amazon.com Rewards Visa Card)
  • Amazon.com Store Card
  • MasterCard/EuroCard
  • Discover Network
  • American Express
  • Diner’s Club (U.S. billing addresses only)
  • JCB
  • NYCE
  • STAR
  • China UnionPay (credit card only)
  • Visa, MasterCard, or American Express prepaid credit or gift cards

Shoppers can also use Gift Certificates and Gift Cards to pay for their orders.

2. What are the costs or monthly fees associated with this site?

-Individual sellers are totally free but only allowed to sell fewer than 40 items a month. Each item listed is charged $0.99 per item that is sold (not listed) plus referral fees and variable closing fees.

-Professional sellers have the ability to sell more than 40 items a month for a subscription fee of $39.99/month in addition to per item referral fees and variable closing fees.

-Referral Fees- Amazon will take a certain % for each item sold. percentages differ for each category (ranging from 6-25%)

-Variable Closing Fees- Amazon will take an additional 8-15% (Media category items only)

-Please refer to the link below for a further breakdown of the fees:

https://www.amazon.com/gp/seller-account/mm-product-page.html?topic=200274770

3. What types of items can be sold on this site?

-More than 20 categories are open for selling on Amazon; products in these categories can be listed without specific permission from Amazon. Some categories only allow listings for new products. Some categories have additional guidelines that sellers must follow.

-Products in categories requiring approval can be listed only with specific permission from Amazon. Only sellers with a Professional Selling Plan subscription can sell in these categories. Amazon limits access to sell in these categories to help ensure that sellers meet standards for product and listing quality as well as other category-specific requirements. These standards help Amazon customers have confidence when buying in any category.

-Please refer to the link below for a further breakdown of items and standards:

http://services.amazon.com/services/soa-approval-category.htm

4. Is this site geared more towards companies or individual sellers?

-Individual

5. What level seller can use this site? (Beginner/ Intermediate/ Advanced)

-Easy for beginners but covers all three.

6. Does this site offer bulk selling?

-Shoppers can make bulk purchases of a single item or multiple items by adding them to their shopping cart. While some pages may limit the number of units one can initially add to the cart, the shopper can view her cart after adding the item, and she can change its quantity provided the new quantity does not exceed any purchasing limits.

7. Are buyers allowed to leave feedback or comments?

-Shoppers have 90 days from ordering to leave rating and comments.

8. What is the return policy?

-Shoppers can return many items sold on Amazon.com. When returning an item, the shopper may see different return options depending on the seller, item, or reason for return.

9. Is the seller able to have a custom storefront?

-Amazon Web store design tools allow business users to make professional websites that are uniquely branded and fully customized, yet cost less than those one-size fits all eCommerce products available elsewhere.

10. Are there any rules or restrictions associated with this site?

-Certain products cannot be listed or sold on Amazon.com. Some products may not be listed as a matter of compliance with legal or regulatory restrictions (for example, illegal drugs) or per Amazon policy (for example, crime scene photos). For detailed information, see Restricted Products and Listing Restrictions

11. What is the shipping policy and is insurance provided?

-Most packages are shipped through USPS.

-When a seller buys shipping services from USPS, they can also buy up to $5,000 in additional insurance through U-PIC. The goal at U-PIC is to make the claims experience as fast and painless as possible. With U-PIC Insurance, a seller can file her claim and submit the paperwork through their convenient, user-friendly online claims portal and a decision is made on the claim within 7-10 business days.-For Express Mail, USPS automatically provides $100 of insurance at no additional charge.

12. Does this site provide customer support?

-From the Amazon page the buyer has a couple of drop boxes to choose from to explain what the issue is.  The buyer then chooses if they want to be contacted through email, phone or chat. There is also the option to call the general help line, but the process will take much longer. 1-888-280-4331.

-Support is 24/7 365 days a year.

13. Is it a sellers platform or a custom website?

-It’s a sellers platform, but sellers have the option to create their own custom storefront for a price.

14. What devices can the buyer access this site from?

-Mobile, tablet, computer.

15. What are the no-no’s of the network?

-There are many. Amazon is dedicated to protecting its brand promise, which is a peerless customer experience (for shoppers and sellers alike). Click here for more details:

https://www.amazon.com/gp/help/customer/display.html?nodeId=200277040

Craigslist

CRAIGSLIST

Craigslist is a classified advertisements website with sections devoted to jobs, housing, personals, for sale, items wanted, services, community, gigs, résumés, and discussion forums.

In March 2008, Spanish, French, Italian, German, and Portuguese became the first non-English languages supported. As of August 9, 2012, over 700 “cities” in 70 countries have Craigslist sites.

1. What payment types are accepted?

-It’s up to the seller which type of payment she would like to accept. PayPal is strongly urged if one is going to ship an item and cash is recommended if the seller is physically meeting the buyer.

-Sellers: exercise caution before accepting a cashiers check and never accept a money order.

-Visa, MasterCard and American Express are accepted forms of payment.

2. What are the costs or monthly fees associated with this site?

All craigslist postings are free except:

A. Job postings in SF Bay Area—$75 per job per category (e.g. 1 job in 2 categories is $150).

B. Job postings in the following areas—$25 per job per category (e.g. 1 job in 2 categories is $50):

Atlanta, Austin, Baltimore, Boston, Central NJ, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Houston,Inland Empire, Jacksonville, Kansas City, Las Vegas, Long Island, Los Angeles, Minneapolis, Nashville, New York City, North Jersey, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh, Sacramento, St. Louis , San Antonio, San Diego,Seattle, South Florida, Tampa, Washington DC.

C. Brokered apartment rentals in New York City—$10

D. Therapeutic services in the United States—$10 (reposting of live ads $5).

E. Tickets by-dealer in the United States—$5.

F. Cars/trucks by-dealer in the United States—$5.

3. What types of items can be sold on this site?

-The best items to buy and sell on craigslist are the highest priced items, in the least efficient markets where there is insufficient supply. Top 10 things to sell on eBay: cars, appliances, motorcycles and scooters, bicycles, furniture, electronics, computers, yard equipment, power tools and cell phones.

4. Is this site geared more towards companies or individual sellers?

-Individual

5. What level seller can use this site? (Beginner/ Intermediate/ Advanced)

-Beginner

6. Does this site offer bulk selling?

-No

7. Are buyers allowed to leave feedback or comments?

-No. There is a feedback forum where one can leave comments and concerns for the Craigslist team.

8. What is the return policy?

-Craigslist is not a store. It’s basically online classified ads. There is no return policy.

9. Are sellers able to have a custom storefront?

-No

10. Are there any rules or restrictions associated with this site?

-No

11. What is the shipping policy and is insurance provided?

-Craigslist is meant for local sales. Anyone who prepays to have something shipping is looking to get ripped off.

12. Does this site provide customer support?

-M-F 8:30-4:30 800-664-0633. Email: help@craigslist.org

13. Is it a sellers platform or a custom website?

-It’s a sellers platform.

14. What devices can the buyer access this site from?

-Mobile, tablet, or computer.

15. What are the no-no’s of the network?

-If you have it, you can sell it!

eBay

EBAY

eBay Inc. is an American multinational Internet consumer-to-consumer corporation, headquartered in San Jose, California. It was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble; it is now a multi-billion dollar business with operations localized in over thirty countries.The company manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide. In addition to its auction-style selling, the website has since expanded to include “Buy It Now” standard shopping.

1. What payment types are accepted?

-PayPal is most common, but not the only option.  http://pages.ebay.com/help/policies/accepted-payments-policy.html

2. What are the costs or monthly fees associated with this site?

-First 50 listings are free.

-$0.30 for auction-style and fixed price listings.

-Final value fee of 10% of the sale price with a maximum of $250.00.

3. What types of items can be sold on this site?

-New and used.

4. Is this site geared more towards companies or individual sellers?

-Both

5. What level seller can use this site? (Beginner/ Intermediate/ Advanced)

-All levels sell on eBay but it is easy for beginner sellers to get started.

6. Does this site offer bulk selling?

-Yes

7. Are buyers allowed to leave feedback or comments?

-Yes

8. What is the return policy?

-Each seller sets their own return policy.

9. Is the seller able to have a custom storefront?

-No, but sellers can set up a custom listing frame to brand their store.

10. Are there any rules or restrictions associated with this site?

http://pages.ebay.com/help/policies/seller-rules-overview.html

11. What is the shipping policy and is insurance provided?

-Sellers can print labels through USPS and can insure their packages.

http://pages.ebay.com/help/pay/packing.html

12. Does this site provide customer support?

-Sellers can chat online with customer support or make a phone call. 1 (866) 961-9253

13.  Is it a sellers platform or a custom website?

-It’s a sellers platform.

14. What devices can the buyer access this site from?

-Mobile, tablet, and computer.

15. What are the no-no’s of the network?-

-There are too many to list. http://pages.ebay.com/help/policies/items-ov.html#prohibited

Etsy

ETSY

Etsy is an e-commerce website focused on handmade or vintage items as well as unique factory-manufactured items. These items cover a wide range, including art, photography, clothing, jewelry, food, bath and beauty products, quilts, knickknacks, and toys. Many sellers also sell craft supplies such as beads, wire, and jewelry-making tools.

1. What payment types are accepted?

-All major credit cards, debit cards or Etsy gift cards. Buyers may also use PayPal or a check or money order, but those forms of payment are not available for the Etsy seller protection program.

-Wire transfers are set up as a means of payment only for those outside of the US.

-Or you can choose other, which is decided between the buyer and seller.

https://www.etsy.com/help/article/189

2. What are the costs or monthly fees associated with this site?

-Each listing is a charged $0.20 when published.

-For private listings, the $0.20 will only be charged when the item is sold.

-After 4 months if the listing is not sold, the listing expires.

3. What types of items can be sold on this site?

-Handmade by sellers

-Craft supplies

-Vintage goods

4. Is this site geared more towards companies or individual sellers?

-Individual

5. What level seller can use this site? (Beginner/ Intermediate/ Advanced)

-Beginner

6. Does this site offer bulk selling?

-Sellers can offer bulk selling, though not many Etsy sellers are able to because items are unique rather than mass produced.

7. Are buyers allowed to leave feedback or comments?

-Yes

8. What is the return policy?

-Set by seller

9. Is the seller able to have a custom storefront?

- You can customize your banner, create a profile, create a shop announcement, and customize your bio. Unfortunately, if cannot use HTML to make changes to have your store stand out. https://www.etsy.com/help/article/128

10. Are there any rules or restrictions associated with this site?

-Vintage items are 20 years or older and must not violate the rules for prohibited items.

-Re-selling an item the seller was not involved in creating is not allowed in Etsy’s handmade category.

11. What is the shipping policy and is insurance provided?

With Etsy USPS Shipping Labels, sellers can purchase and print USPS shipping labels directly from the Etsy shop. Shipping Label is the sum of all shipping fees (postage, signature confirmation, U-PIC parcel insurance). All domestic labels include USPS Delivery Confirmation and Tracking.

If sellers purchase an Etsy Shipping Label, they have the option to add shipping insurance for up to $5,000 USD. Parcel insurance on Etsy is provided by U-PIC Insurance Services on behalf of DYMO Endicia, Etsy’s USPS Postage partner. For additional insurance details, please visit the DYMO Endicia website.

US domestic shipments rates are $0.75 for up to $50 of coverage; $0.80 per $100 up to $300 of coverage; and $2.40 plus $0.75 per $100 or fraction thereof over $300 of coverage.

12. Does this site provide customer support?

-Buyers contact the seller directly by starting a conversation with them through their page. For Etsy direct support the buyer sends a message or requests a phone call.

- Customer phone support is available for sellers whose account is suspended, or if they have questions about Direct Checkout. Here are the details:

-Available by phone 7 days a week from 10 a.m. to 10 p.m. Eastern US time.

- Etsy aims to call sellers back within 10 minutes of request at the number sellers share.

- Currently, phone support agents are only equipped to handle questions about suspended accounts or Direct Checkout. For other cases, they’ll respond to questions via email, but they’ll make sure it’s marked as a priority and will get back to the seller as soon as they can.

13.  Is it a sellers platform or a custom website?

-It’s sellers platform.

14. What devices can the buyer access this site from?

-Mobile, tablet or computer.

15. What are the no-no’s of the network?

-They do not allow re-selling of handmade goods.

GoDaddy

GODADDY

GoDaddy is a privately held company that is primarily an internet domain registrar and web hosting company.

The first thing a seller needs to do is create an account. After the account is created, sellers need to setup a hosting account. Without setting up a hosting account, sellers can’t do anything with it.

The second thing a seller needs to do is load her website. If a seller needs help setting up a website GoDaddy offers a do-it-yourself website builder, and alternately offers professional services to build a website. http://www.godaddy.com/hosting/web-hosting.aspx?ci=9009)

After setting up a hosting account the seller needs to get her website’s files on it. There are a number of ways to do this, including using the application used to build the website or using an FTP client.

-Preview the site. Once one has her website uploaded she can preview it by using her hosting accounts preview feature.

-Make the site live. Depending on how a seller sets up her hosting account, the website might already be live. Check it out by going to the domain name.

-For more detailed information on setting up a GoDaddy account, refer to the following website: http://support.godaddy.com/help/article/1361/hosting-account-getting-started-guide

Pricing for Hosting Plans: Please see link below

http://www.godaddy.com/hosting/web-hosting.aspx?ci=9009

1. What payment types are accepted?

-http://support.godaddy.com/help/article/8061/accepted-payment-methods

2. What types of items can be sold on this site?

-GoDaddy is a Web hosting service.

3. Is this site geared more towards companies or individual sellers?

-Companies

4. What level seller can use this site? Beginner/ Intermediate/ Advanced)

-Not recommended for beginners

5. Are buyers allowed to leave feedback or comments?

-No

6. Is the seller able to have a custom storefront?

-Yes

7. What is the shipping policy and is insurance provided?

-Shipping is not offered. The seller chooses her own shipping service

8. Does this site provide customer support?

-24/7 support 480-505-8877 or one can chat online with them.

9.  Is it a sellers platform or a custom website?

-It’s a custom website.

10. Devices it can be used on

-Mobile, tablet, computer.

Magento

MAGENTO

Magento is an open-source commerce web application that was launched on March 31, 2008 under the name Bento. It was developed by Varien (now Magento, a division of eBay) with help from the programmers within the open-source community, but is now owned solely by eBay Inc.

1. To install Magento manually, download the Magento installation package.

2. Upload the Magento files to a computer.

3. Create a MYSQL database for Magento to use.

4. Go through the Magento installation process.

-Another option is to choose a third party site to install and host Magento. The link below will walk a seller through the process:

http://www.magentocommerce.com/knowledge-base/entry/magento-installation-cheat-sheet

-Magento Go makes it easy for one to start selling quickly. Magento Go is best suited for entrepreneurs and small businesses where they can set up a store and start selling online within hours. It is the most basic form of Magento which is a hosted by Magento itself. The fact that Magento Go is a hosted solution means that business owners don’t need to worry about hosting and core Magento installation. There is no need to worry about servers and software. Magento Go handles everything. The basic Magento Go cost starts at $15 per month. For every 100MB of additional storage used above the amount specified in the plan, Magento charges $10 per Gigabyte of additional bandwidth. The most that we’ve seen Magento Go cost monthly is $150 a month. At that point, businesses are doing very well and they will usually upgrade to Magento Community.

1. What payment types are accepted?

- http://go.magento.com/payment-gateways/

2. What are the costs or monthly fees associated with this site?

-Magento Go, the starter edition, starts at about $15/month.

3. What types of items can be sold on this site?

-Too many to list here: http://www.magentocommerce.com/wiki/modules_reference/english/mage_adminhtml/catalog_product/producttype

4. What  level seller can use this site? (Beginner/ Intermediate/ Advanced)

-Geared more towards advanced sellers.

5. Does this site offer bulk selling?

-Yes

6. Are buyers allowed to leave feedback or comments?

-Yes

7. What is the return policy?

-Seller adds return policy to the bottom of the invoice.

8. Is the seller able to have a custom storefront?

-Yes

9. Are there any rules or restrictions associated with this site?

- Too many to list: http://www.magentocommerce.com/company/forum-rules/

10. What is the shipping policy and is insurance provided?

-For details on shipping please refer to the link below: https://www.magentocommerce.com/product/features/shipping/view

-Shipping insurance is provided through a 3rd party site: http://www.webshopapps.com/us/shipping/magento-shipping-insurance.html

11. Does this site provide customer support?

-Sellers can send an email to support@magento.com or they can start a live chat

12.  Is it a sellers platform or a custom website?

-It’s a custom website. http://www.magentocommerce.com/knowledge-base/entry/creating-your-own-homepage

13. What devices can the buyer access this site from?

-Mobile, tablet or computer.

Shopify

SHOPIFY

Shopify is an e-commerce platform that enables individuals and businesses to create online stores. To establish a store:

1. The first step is for the seller to name her store and check to see if available. If so, an account is created and she then needs to specify if the store is going to be online or in a retail location. After that, she just needs to fill in her personal information.

2. The seller has to add each product that is going to be in her store.

3. Customize the colors, fonts and design aesthetics of the page.

4. Set up shipping and taxes.

-Sellers should base their shipping rates on either the total weight or the total price of the order at checkout. They cannot assign a shipping rate to an individual product. Shipping options could include free delivery, customer pick-up, various postage rates, and rates charged by a fulfillment service.

5. Set up payments.

-Directly through Shopify

-Paypal

-Have buyers set-up accounts with credit or debit cards (You can even set-up your account to accept payments in Bitcoin)

6. Launch site!

2. What are the costs or monthly fees associated with this site?

- Basic: $29/Month

- Professional: $79/Month

- Unlimited: $179/Month

-Seller gets a 14 day free trial with all of the plans. Please refer to the link below for more detailed information about each plan:

www.shopify.com/pricing

3. What level seller can use this site? (Beginner/ Intermediate/ Advanced)

-Beginner. Very easy to set up an account. Takes less than 7 minutes.

4. Does this site offer bulk selling?

-Yes. Just has to be set up differently.

5. Are buyers allowed to leave feedback or comments?

-Yes. You can go to the app section and get a comments/reviews add-on to your store.

6. What is the return policy?

-Sellers set own return policy.

7. Is the seller able to have a custom storefront?

-Yes. You can write all the html + css you want to customize your store, get a shopify expert to design a unique store for you or buy a customizable template which also allows you to write your own code.

8. Shipping

- For options: http://docs.shopify.com/manual/settings/shipping

-You can also look into Shopify’s shipping apps. http://apps.shopify.com/

9. What type of customer support is available?

- Shopify offers live chat, a 24/7 customer help phone number, as well as an email address sellers can send questions to.

10.  Is it a sellers platform or a custom website?

-It’s a custom website.

11. What devices can the buyer access this site from?

-Mobile, tablet, and computer.

 

Leave a Reply

2 comments

  1. There’s more things you can do with your store than just ‘select the color design of the page’, it’s fully customizable.

    Seller’s have way more payment options, you can even accept bitcoin.

    5. Yes. You can go to the app section and get a comments/reviews add-on to your store.
    7. Yes. You can write all the html + css you want to customize your store, get a shopify expert to design a unique store for you or buy a customizable template which also allows you to write your own code.
    8. There are far more options, you can get shipping apps too from their app’s secton.

    http://apps.shopify.com/

    You should do your research before writing a review.

    -2
  2. Good review. This answered the questions I had about Amazon. I am currently a eBay seller and am thinking about selling on Amazon, as well. Thanks.